Warning... if you need a tuxedo for a wedding and a business that stands behind the rental (which is expensive), DO NOT GO TO DIMITRA DESIGNS in Greenville, SC!!!
For my daughter's wedding, after purchasing her wedding dress there (it came in way too big & cost an additional $350 in alterations and required at least 2 inches taken in on the sides) and we purchased all bridesmaid dresses here (also, extensive alterations required that for 2 of them cost alnost as much as the dress itself), we also used them for tuxedo rental....big mistake! Not sure why they even bother to measure. My husband tried on several jackets, told the lady the size to order. She disagreed and ordered a size down unknown to us until pickup 2 days before the wedding... it didn't fit, surprise! They had to reorder and on rehearsal day with the wedding out of town my husband had to travel back to Greenville to pick up the jacket. BUT THIS ISN'T THE WORST OF IT. The sweet ring bearer had to come in to be measured 3 times, what?! And did his tux fit, nope! Same as my husband, didn't know until 2 days prior. Nothing fit! Jacket & pants too small, shirt way too big ... had to roll sleeves several times & shoes were too small (they were told at the first measurement he needed a wide shoe & 2 days prior to the wedding after requiring full payment they said the shoes don't come in wide, their solution was to order a new pair a size larger for this child to walk down the aisle & up strairs in. Day of the rehersal his new tux & shoes came in, did they fit ..... NOPE! We refused the tuxedo & asked for a refund. The manager informed us that the owner is semi-retired and isn't on-site, after She called the owner and explained the issues with her she refused to give a refund. Not a single piece of the tuxedo fit after 4 visits and had cost $176 to rent. She would not give anything back, not a cent. Their explanation was that he was "hard to fit"! Wait, what ... isn't that their job, to fit? He wears a husky, so they could not fit him, but they didn't disclose this prior to requiring payment for services they could not provide. not expensive wedding wears for summer
The strange thing is JC Penney had pants, a shirt and shoes that actually fit him and did not require multiple measurements, alterations nor excuses ... oh and it cost a lot less. But now my sweet friend is out the $176 plus the cost of the outfit he actually could wear.
I ask, was my size 2 daughter "hard to fit" as well, or as my husband suspects is this just a way to get you to sirens more iv their alterations dept. What about the average sized bridesmaids, were they "hard to fit"? And my husband who is also of average sizing and told them what size to order, was he "hard to fit "?
I can not in good conscience recommend a business whose arrogance and lack of ethics prevent them from doing the right thing. I accepted every issue in stride, kept quiet and paid additional $$ too make everything fit until the ring bearer.... that was unacceptable.
I asked the manager if $176 meant that much to owner, answer is obvious. BEWARE, DO NOT COUNT ON THIS BUSINESS FOR SOMETHING AS IMPORTANT AS YOUR WEDDING! IF YOU HAVE ISSUES, THE OWNER'S STANCE IS OBVIOUS...TOUGH, YOU'RE ON YOUR OWN.